A new article has been posted to the blog by Stephanie Lode:
During this time, we understand that keeping your customer facing areas hygienic is integral to the safety of your customers and your business. As such, we’ve put together some tips to keeping your EMV hardware clean.
Be sure to unplug all wires, cables and power sources from the terminal prior to cleaning.
Your EMV devices should only be gently cleaned with water using a lightly damp microfiber cloth. Any liquid cleaners should be sprayed into a lint free soft cloth and not directly on the terminal. This cloth can then be used to clean the outside of the terminal.
After cleaning, the device may be disinfected using an alcohol-based wipe or alcohol-based cleaner applied to a microfiber cloth.
Isopropyl alcohol solution 70% cannot be used on non-touch Ingenico Terminals screen as they have a plastic covering.
CAUTION: Keep in mind the following warnings:
As always, if you have any concerns or questions you would like addressed, feel free to contact our Help Desk. We can be reached by phone at 866-435-7826 or by email at email@example.com