Offer memberships in all business units. Process memberships in transactions with all other offerings including food, merchandise, donations, and tickets.
Offer and effortlessly track and manage giver and recipient information, while allowing renewal to either party.
Whether a member acquires their membership on the Web, or at POS, the member can redeem benefits immediately, even in the same transaction as the purchase.
Track all membership benefits across all business units without the need to produce hard copy vouchers or look up and verify status again.
Know what makes each member important and unique to your organization. Nurture each relationship with your members to improve their experience while saving time and effort.
Securely make membership information available wherever needed. Easily identify and validate members, dramatically reducing wait times.
Make sure the right hand knows what the left hand is doing and save time when interacting with each customer. Always know what has or will be happening regardless of the business unit involved.
Never ask your customers to go from one area to another in order to take advantage of any events, product, or service. Let them take advantage of any offering, anywhere, and anytime!
Set up your organization’s membership levels, categories, and benefits how you want and as many as you need.
Set up and maintain an unlimited number of membership levels and types with different pricing.
Establish any number of digital benefits from reduced pricing on merchandise, events, parking, and free admission. Benefits can vary between different membership levels.
Author user defined digital and hard copy communications including membership welcome notices, expirations reminders, gift membership notifications, and follow-up communications.
Distinguish how each member interacts with every business unit of your organization. Record each time a member visits, makes a purchase, attends an event, or gives a donation.
Automatically record and save all member information and historical activity, regardless of business unit, in a single data store.
Know each member’s purchasing habits, events attended, interests, gifts given, and each time anyone in the organization has communicated with them.
Centrally record and maintain key metrics on each member including any demographics, interests, preferences, and relationships.
Eliminate repetitive tasks, manage to-do lists, and communicate with patrons promptly, professionally, and automatically.
Schedule automatic personalized (digital or hard copy) customer communications triggered by their memberships including welcome notes, expiration notifications, and survey invitations.
Assign scheduled member follow-up tasks or action items and never miss a commitment or opportunity again.
Always be informed. Instantly view the details of all past interactions with any member.
The Membership and Development option has the tech your team requires built in and continues to evolve.
You determine who, where, and when member data is viewed and changed.
Easy to learn and use and intrinsically reduces training needed between business units.
Produce, schedule, and distribute from basic member sales reporting to advanced analytics with our embedded reports or built-in business intelligence.