FAQ Friday: Disabling Associates with TAM

A new article has been posted to the TAM Retail blog by Brittanie McDuffie:

Frequently Asked Questions

Question: How do I disable an associate in Cash Register?

Answer: Oftentimes, an associate is disabled when they have been terminated or have left their position.  You can disable past associates in TAM Office.

Please refer to the following steps and images to show you how to disable associates:

Open TAM office:



Select Point of Sale:


Select Associates:


Select the associate you would like to disable:


Check the Disabled box:


Click Update:


As you can see, it’s very easy and quick to disable associates in TAM.  If you need further assistance, or have questions or concerns, please call us at 866-435-7826, or send us an email at help@tamretail.com.  We look forward to hearing from you.




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