A new article has been posted on the TAM Retail blog by Dawn Downing:
Question: We take a lot of phone orders. Is there a way to collect additional credit card information from those Customers?
Answer: If your Organization is licensed to process credit cards through TAM, there is an option that can be enabled that will prompt for additional information when a credit card number is manually entered in the Point of Sale System.
To enable this option open TAM Office – System Utilities – Setup – Credit Card Authorization.
Select “Prompt for Postal Code for AVS Processing”.
Once enabled, the following screen will appear, whenever credit card information is manually entered to tender a transaction.
If you have questions, don’t hesitate to contact the TAM Help Desk Support team @ 866.HELPTAM (866.435.7826) or email at firstname.lastname@example.org.