A new article has been posted to the TAM Retail blog by Grisel de la Torre:
Question: Does TAM have logging mechanisms in place in order to track user activities?
Answer: To enable TAM event logging, in the Setup program of TAM Office, the merchant must define the folder where the log file will be saved. These daily logs are stored as simple tab-delimited text files that are easily reviewed. The format of the file name of the log is YYYYMMDD.TXT where YYYY is the year, MM is the month, DD is the day.
The event log contains the following information:
As always, if you have any questions that need to be addressed, please do not hesitate to contact our help desk. We can be contacted by phone at 866-435-7826 or by email at firstname.lastname@example.org.