A new article has been posted to the TAM Retail blog by Katherine Rivera:
Question: Should I put TAP in the exceptions of my firewall?
Answer: Yes. In order do so, you will need to enter an exception for port 49900, which is the port that TAP uses.
If you have any further questions regarding your TAM software, please contact our help desk. We can be reached by phone at 866-435-7826, or by email at email@example.com.