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When budgets are tight and costs are rising, raising prices can feel like the only option. But for many organizations, there is a smarter path: increasing the value of each transaction instead of charging more for the same experience. By making a few simple adjustments to how you present tickets, donations, memberships, or merchandise, you can increase revenue in ways that clearly add value for your customers. Instead of relying on price hikes, these 5 TAM strategies help you create more opportunities within each transaction, turning everyday purchases into substantial gains for your organization. 1) Implement a Round Up donation at the TAM Cash Register. Rounding up from $18.40 to $19.00 does not feel like a donation in the same way a $10 or $25 ask does. It’s spare change. Because the amount is so small, more people say yes and participation is what drives results. If even half of your visitors contribute a Round Up donation , you’ve suddenly created a steady stream of micro-gifts that require no extra campaigns, events, or mailers. 2) Strengthen Your Membership Program with Auto-Renew. Memberships can be one of the most reliable and impactful sources of ongoing support for any organization. But when renewal depends on members remembering to opt in each year, even your most loyal supporters can unintentionally lapse. Shifting from manual, opt-in renewals to automatic membership renewal is one of the simplest ways to improve retention and create long-term financial stability. When memberships renew automatically, your focus shifts from chasing renewals to nurturing relationships. 3) Offer Exclusive Promotion Codes A well timed promotion can drive immediate retail sales, especially when it feels exclusive. Creating special offers for members or recent ticket buyers encourages additional spending while reinforcing the value of their connection to your organization. With TAM’s Promotion Code program, you can easily create targeted promotional campaigns that can be applied at point of sale or on eTAM. Promotion Code Strategy When a specific SKU is purchased include a receipt message that contains a promotion code for savings on a return visit. Hold a Friends & Family event where a promotion code is given to select customers/members. 4) Use POS suggestion prompts to drive add-ons: TAM’s point-of-sale suggestion feature displays a custom message to the cashier when specific items are added to a transaction, making it easy for staff to recommend related products, donations, or upgrades in the moment. These timely, consistent prompts help increase add on rates and can significantly boost your average dollars per transaction. 5) Use Bundles to Increase Value Per Purchase Ticket or Inventory bundles are a fantastic way to increase revenue while making customers feel like they’re getting more for their money. By packaging related items or experiences together at a set price, you can encourage higher spending without the perception of simply “adding on” extra costs. Bundle Ideas Multi-attraction or multi-day experiences Family or group visit packages Gift ready retail bundles These revenue driving options are already built into the TAM software you use every day — they just need to be implemented. By taking advantage of these existing features, your organization can unlock meaningful gains using the software you already have in place. For guidance on any of these options or help getting started, contact the TAM Help Desk at 866-435-7826 or Help@tamb2cc.com.

When budgets are tight and costs are rising, raising prices can feel like the only option. But for many organizations, there is a smarter path: increasing the value of each transaction instead of charging more for the same experience. By making a few simple adjustments to how you present tickets, donations, memberships, or merchandise, you can increase revenue in ways that clearly add value for your customers. Instead of relying on price hikes, these 5 TAM strategies help you create more opportunities within each transaction, turning everyday purchases into substantial gains for your organization. 1) Implement a Round Up donation at the TAM Cash Register. Rounding up from $18.40 to $19.00 does not feel like a donation in the same way a $10 or $25 ask does. It’s spare change. Because the amount is so small, more people say yes and participation is what drives results. If even half of your visitors contribute a Round Up donation , you’ve suddenly created a steady stream of micro-gifts that require no extra campaigns, events, or mailers. 2) Strengthen Your Membership Program with Auto-Renew. Memberships can be one of the most reliable and impactful sources of ongoing support for any organization. But when renewal depends on members remembering to opt in each year, even your most loyal supporters can unintentionally lapse. Shifting from manual, opt-in renewals to automatic membership renewal is one of the simplest ways to improve retention and create long-term financial stability. When memberships renew automatically, your focus shifts from chasing renewals to nurturing relationships. 3) Offer Exclusive Promotion Codes A well timed promotion can drive immediate retail sales, especially when it feels exclusive. Creating special offers for members or recent ticket buyers encourages additional spending while reinforcing the value of their connection to your organization. With TAM’s Promotion Code program, you can easily create targeted promotional campaigns that can be applied at point of sale or on eTAM. Promotion Code Strategy When a specific SKU is purchased include a receipt message that contains a promotion code for savings on a return visit. Hold a Friends & Family event where a promotion code is given to select customers/members. 4) Use POS suggestion prompts to drive add-ons: TAM’s point-of-sale suggestion feature displays a custom message to the cashier when specific items are added to a transaction, making it easy for staff to recommend related products, donations, or upgrades in the moment. These timely, consistent prompts help increase add on rates and can significantly boost your average dollars per transaction. 5) Use Bundles to Increase Value Per Purchase Ticket or Inventory bundles are a fantastic way to increase revenue while making customers feel like they’re getting more for their money. By packaging related items or experiences together at a set price, you can encourage higher spending without the perception of simply “adding on” extra costs. Bundle Ideas Multi-attraction or multi-day experiences Family or group visit packages Gift ready retail bundles These revenue driving options are already built into the TAM software you use every day — they just need to be implemented. By taking advantage of these existing features, your organization can unlock meaningful gains using the software you already have in place. For guidance on any of these options or help getting started, contact the TAM Help Desk at 866-435-7826 or Help@tamb2cc.com.

Museum professionals are constantly looking for better ways to manage operations, strengthen visitor relationships, and create a more connected guest experience. At the 2026 Texas Association of Museums Annual Conference, TAM Intelliware will be showcasing how The Assistant Manager™ can help organizations do exactly that. Held this year at the McAllen Convention Center in McAllen, Texas, the conference brings together museum leaders and professionals from across the nation. TAM Intelliware will be exhibiting at Booth #32, where attendees can see firsthand how The Assistant Manager supports museums and cultural organizations with a complete suite of ERP and POS solutions. Visitors to the booth will have the opportunity to explore a wide range of capabilities, including: Ticketing Fundraising Membership Management Group Sales Ecommerce Point of Sale Inventory Management In addition to these core features, attendees can also learn more about SmartCRM™, Business Intelligence tools, and mobile device options designed to help organizations stay connected and operate more efficiently. The Assistant Manager is built to help museums bring all areas of their organization together in one place. By connecting commerce, guest engagement, memberships, ticketing, fundraising, and reporting, organizations can gain a true 360 degree view of their visitors, members, and constituents. Whether your museum is looking to improve the guest experience, streamline day to day operations, or make smarter business decisions with better data, the TAM Intelliware team will be available to answer questions and provide live demonstrations throughout the conference. Stop by Booth #32 during the TAM 2026 Annual Conference to meet the team and see how The Assistant Manager can help your organization work smarter and serve your community better. Booth Hours Monday, April 20: 8:00 AM – 5:00 PM Tuesday, April 21: 8:00 AM – 2:15 PM

Museum professionals are constantly looking for better ways to manage operations, strengthen visitor relationships, and create a more connected guest experience. At the 2026 Texas Association of Museums Annual Conference, TAM Intelliware will be showcasing how The Assistant Manager™ can help organizations do exactly that. Held this year at the McAllen Convention Center in McAllen, Texas, the conference brings together museum leaders and professionals from across the nation. TAM Intelliware will be exhibiting at Booth #32, where attendees can see firsthand how The Assistant Manager supports museums and cultural organizations with a complete suite of ERP and POS solutions. Visitors to the booth will have the opportunity to explore a wide range of capabilities, including: Ticketing Fundraising Membership Management Group Sales Ecommerce Point of Sale Inventory Management In addition to these core features, attendees can also learn more about SmartCRM™, Business Intelligence tools, and mobile device options designed to help organizations stay connected and operate more efficiently. The Assistant Manager is built to help museums bring all areas of their organization together in one place. By connecting commerce, guest engagement, memberships, ticketing, fundraising, and reporting, organizations can gain a true 360 degree view of their visitors, members, and constituents. Whether your museum is looking to improve the guest experience, streamline day to day operations, or make smarter business decisions with better data, the TAM Intelliware team will be available to answer questions and provide live demonstrations throughout the conference. Stop by Booth #32 during the TAM 2026 Annual Conference to meet the team and see how The Assistant Manager can help your organization work smarter and serve your community better. Booth Hours Monday, April 20: 8:00 AM – 5:00 PM Tuesday, April 21: 8:00 AM – 2:15 PM

When a question comes up during a busy day, you need answers fast. Whether you're helping a customer, processing a transaction, or setting up something new in TAM, knowing where to turn can save valuable time. The good news? The Help Desk is always available to you but many of the answers you need are already right at your fingertips in the TAM Online Learning Academy. 💻 When to Use the Online Learning Academy For many everyday questions, the fastest path to an answer is actually the TAM Online Learning Academy . This resource is available whenever you need it and is packed with step by step guidance on how to use features across the system. You can quickly look up how to complete a task and keep moving. The Learning Academy is especially helpful for: Learning how to set up features Training new staff members – be sure to check out the Fact Sheets and FAQ section. Refreshing your knowledge on processes you don’t use often Finding guidance outside of regular support hours Because it’s self service, you can search, watch, and learn at your own pace — whether it’s during a quiet moment or right in the middle of a busy shift. 📞 When to Contact the Help Desk The TAM Help Desk is your go to for: Technical issues Errors or unexpected behavior Questions specific to your system setup Urgent situations that need immediate attention – please call the Help Desk rather than email If something isn’t working the way it should, or you’re stuck and can’t move forward, the Help Desk team is ready to step in and get you back on track. The Best Approach? Use Both! Think of the Learning Academy as your first stop for “how to” questions and training, and the Help Desk as your partner for troubleshooting and system specific support. Together, they give you the fastest path to answers, helping your team stay productive and your operations running smoothly. To get registered for the TAM Online Learning Academy or have a question that requires hands on assistance, contact the Help Desk at 866-435-7826 or Help@tamb2cc.com.

What You'll Learn in 60 minutes · How to design sales and limited-time promotions that boost revenue · How to create and use TAM promotion codes · How to set up group pricing to increase dollars per transaction and units per transaction Why Attend? This session will equip you with practical strategies you can apply right away to get the most value from the promotional pricing options in TAM. Our experts will share proven tips to save time during check out, avoid mistakes, and optimize how you offer promotions to your customers. Choose a Session · February 10 at 12:00 PM EST · February 12 at 5:00 PM EST Each session covers the same content-choose the time that works best for you. How to Register Email the Training Department at training@tamb2cc.com with: · The session date you'd like to attend · The names and email addresses of attendees You'll receive a confirmation email and calendar invitation with dial-in/joining details. We look forward to seeing you at the webinar! At Your Service, TAM Training Team 📧 training@tamb2cc.com ☎️ 866-435-7826 🌐 www.theassistantmanager.com

What You'll Learn in 60 minutes · How to design sales and limited-time promotions that boost revenue · How to create and use TAM promotion codes · How to set up group pricing to increase dollars per transaction and units per transaction Why Attend? This session will equip you with practical strategies you can apply right away to get the most value from the promotional pricing options in TAM. Our experts will share proven tips to save time during check out, avoid mistakes, and optimize how you offer promotions to your customers. Choose a Session · February 10 at 12:00 PM EST · February 12 at 5:00 PM EST Each session covers the same content-choose the time that works best for you. How to Register Email the Training Department at training@tamb2cc.com with: · The session date you'd like to attend · The names and email addresses of attendees You'll receive a confirmation email and calendar invitation with dial-in/joining details. We look forward to seeing you at the webinar! At Your Service, TAM Training Team 📧 training@tamb2cc.com ☎️ 866-435-7826 🌐 www.theassistantmanager.com

Managing data across multiple systems is one of the biggest challenges for organizations TAM’s Salesforce Sync was designed to fix exactly that problem, providing a clean, dependable, near real time flow of key data between Salesforce and TAM. Whether you're using Salesforce as your CRM or storing additional data there, TAM’s Salesforce Sync eliminates manual data entry, reduces errors, and keeps your records consistent across platforms. A Two-Way Flow of Meaningful Data TAM’s Salesforce Sync is built to support how organizations actually work, by keeping the right data flowing in the right direction. Customer and membership information from Salesforce stays aligned with TAM, ensuring frontline staff always have accurate details when interacting with guests or members. At the same time, transactional activity from TAM flows back into Salesforce, giving teams deeper insight into purchasing behavior and engagement. Together, these syncs help create a more complete picture of each customer or member, without extra effort from your team. With Salesforce Sync, organizations benefit from: Fewer manual updates Reduced data errors More consistent records across teams Better visibility into customer and member activity The result is smoother operations and more confident decision-making. Customization for Every Organization Because Salesforce environments vary widely, TAM intentionally engineered Sync to be adaptable. Common customization points include: Field naming differences How membership IDs are stored Optional barcode mapping User defined fields Complex Salesforce schema variations TAM can work with each organization to ensure a clean, accurate integration that respects their unique Salesforce structure. Conclusion TAM’s Salesforce Sync bridges critical systems to create a unified, modern data ecosystem. With flexible configuration options and a dependable sync engine, it’s a powerful enhancement for any organization using Salesforce. Interested in adding the Salesforce Sync to your business? Contact your TAM Account Representative or email sales@tamb2cc.com .

We know that clear communication matters especially when purchases need to be routed to the right person or department. With TAM version 12.12, we’ve introduced the Admin From Email enhancement, giving you greater control over order notifications and confirmations. What Is the Admin From Email Enhancement? The Admin From Email enhancement allows you to assign a specific email address to an individual Event or Program. When a purchase is made on eTAM: The customer’s confirmation email is sent from that assigned email address The organization’s order notification is sent to that same email address If no Admin From Email is set, TAM will continue using the default email address defined in Admission Parameters. You Asked and we Delivered. We understand that many organizations have different departments or team members responsible for different events or programs. This enhancement allows you to: Route notifications directly to the correct department or staff member Ensure customers receive confirmations from a relevant, recognizable email address Reduce missed emails and internal follow ups Simply put, the right people get the right information, automatically.  Ready to the Admin From Email Enhancement? The Admin From Email Enhancement is available now in TAM version 12.12. If you need help getting started or want to learn more, please contact the Help Desk at 866-435-7826 or Help@tamb2cc.com .