Need a quick TAM refresher? Try our new Fact Sheets

Ever wish you had a quick, plain-English refresher for a TAM task? Now you do. Our new TAM Fact Sheets are short, printable guides that help you get from “How do I…?” to “Done” in just a few steps.


Each Fact Sheet covers what matters: when to use it, step-by-step instructions, key settings, and common gotchas to avoid. They’re great for shift refreshers, onboarding, and keeping best practices consistent across your team.


A Few You Can Grab Today:


  • Accounting & Back Office: Accounting Export, Platform Fee, Token Card on File
  • Inventory & Devices: HandHeld Link (Inventory Entry Program), Manual Inventory Count, Register Configurations
  • CRM & Memberships: CRM Duplicate Search, Customer Consolidation, Membership Merge, Returning eTAM Memberships
  • eTAM & Commerce: Resend eTAM Gift Cards (enhancement), eTAM In-Room Delivery (enhancement), Tax-Free Event Setup
  • Admin, IT & Reporting: Creating Filters, Viewing Users Logged In & Registers in Use, Create a UNC Path / Identify Event Log
  • Integrations: Amano McGann Parking Integration


We’re adding more based on what you ask for and what we see in support. Don’t see what you need yet? Tell us.


How to Access


  1. Log in to the TAM Application Online Learning Academy:
    https://tam-retail-div-of-lode-data-systems-inc.academyocean.com/auth/sign/in
  2. Scroll to the bottom of the main page to TAM Fact Sheets.
  3. Choose the Fact Sheet you want to review.


No Academy access yet? Email training@tamb2cc.com.


Want something specific?
Send a note to
training@tamb2cc.com with the subject Fact Sheet Request and a brief description of the scenario you’re solving.