Customer Relationship Management

TAM's Customer Relationship Management (CRM) centralized information system enriches the patron experience. Need more details on TAM's benefits? Click the button below!

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Customer Success

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Monitor Key Metrics

Know Your Patrons

Stay Connected

Experience

Technology

Know Your Patrons

Observe patrons’ interactions with all areas of your organization. Recognize each time a customer visits, makes purchases, connects with colleagues, attends events, or contributes.

360° View
Automatically record all customer information and historical activity, regardless of business unit, in a single data store.
Be Informed
Know each customer’s purchasing habits, events attended, interests, contributions, and each time anyone in the organization has communicated with them.
Save Time
Centrally store and maintain key metrics on each customer including any demographics, interests, preferences, and relationships.

Stay Connected with Patrons

Eliminate repetitive tasks, manage to-do lists, and communicate with attendees promptly, professionally, and automatically.

Advanced Digital Marketing
Bring about automatic personalized thank you notes, confirmations, reminders, and survey invitations triggered by tickets purchased.
Manage Action Items
Assign scheduled attendee follow-up tasks or action items and never miss a commitment or opportunity again.
View Patron History
Always be informed; instantly view the details of all past interactions with any customer.

Enhance the Experience

Know what makes each patron important and unique to your organization. Nurture each relationship with your customers and continually build loyalty while saving time and effort.

Ease of Access
Securely share membership information available wherever needed. Rapidly identify and validate customers to dramatically reduce wait times.
Be A Know-It-All
The right hand will always know what the left hand is doing regardless of the business unit involved.
Cross Sell Offerings
Never ask your customers to go from one area to another in order to take advantage of any events, product, or service. Let them take advantage of any offering, anywhere, and anytime!

Leading Technologies

The Admission and Ticketing option has the tech your team requires built in and continues to evolve.

Secure
You determine who, where, and when admissions data is viewed and changed.
Intuitive
Easy to learn and use and intrinsically reduces training needed between business units.
Robust Reporting
Produce, schedule, and distribute from basic admissions reporting to advanced analytics with our embedded reports or built-in business intelligence.

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Schedule time with us today to learn how TAM will solve your organization’s POS and commerce issues.

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Customer Relationship Management

Customer Success

Monitor Key Metrics

Know Your Patrons

Stay Connected

Experience

Technology

Know Your Patrons

360° View

Be Informed

Save Time

Stay Connected with Patrons

Advanced Digital Marketing

Manage Action Items

View Patron History

Enhance the Experience

Ease of Access

Be A Know-It-All

Cross Sell Offerings

Leading Technologies

Secure

Intuitive

Robust Reporting

Do You Have 20 Minutes?

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