Get Ready for the Busy Season: Adding Associates and Users in Advance for Optimal TAM Performance

The busy season is often the most exciting and demanding time of the year for museums, attractions, zoos, and cultural institutions. Increased foot traffic, seasonal events, and special promotions often mean more staff are brought on board.


When your team grows, so does the need for smooth, efficient access to your TAM application. Planning ahead and adding your seasonal Associates and Users before the rush begins can make a world of difference in keeping your operations running smoothly.


Why Adding Associates and Users Early Matters


Many organizations wait until the busy season is already in full swing to add new Associates and Users to TAM. This often leads to unnecessary stress and operational hiccups. Here’s why it pays to act early:


1. Seamless Onboarding


Setting up Associates and Users in advance gives your seasonal staff time to log in, learn the system, and get comfortable before they’re on the front lines. This will reduce first day confusion and login issues as well as give new hires the chance to train in a low pressure environment.


2. Uninterrupted Operations


The last thing you need during your busiest days is a line at the cash register because a new staff member can’t access the system. Adding Associates and Users ahead of time ensures everyone has the right permissions and access from day one so your team can focus on guest experiences, not troubleshooting software access.


Best Practices for Preparing Your Associate and User List


To make the most of TAM’s capabilities during your busy season, consider these tips:


Review Past Busy Seasons

Look back at previous years’ staffing levels to gauge how many Associates and Users you’ll need this time around.


Identify Roles and Permissions

Assign the appropriate TAM permissions for each staff role — from cashiers to inventory receivers to group sales, give the Associate and/or User access only to what they need.


Add Associates Users in Stages

If you’re hiring in waves, add Associates and Users as you finalize each new hire group. This avoids last minute bulk setup.


Schedule Training Early

Encourage new Associates Users to complete TAM training before peak days arrive, so they feel confident using the application.


How TAM Makes It Easy


TAM’s Associate and User management tools are designed to grow with you. Whether you’re adding just a handful of seasonal staff or expanding your team significantly, you’ll benefit from:



·      Simple Associate and User setup with intuitive administration tools.

·      Flexible role based permissions to protect data integrity.

·      Centralized oversight and easy updates so you can quickly adjust access levels or deactivate Associates and Users as staffing needs change.



By adding your Associates and Users early, you’re setting your team up for success before the busiest days arrive. You’ll ensure new staff members are ready to deliver great guest experiences and that your operations remain smooth, even when traffic peaks.


Don’t wait for the first long line of the season to start thinking about access. Review your Associate and User needs to get everyone set up in time for a stress free, high performing busy season.